Siemens OpenStage 15 Guida Utente

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Sommario

Pagina 1 - Documentation

Communication for the open mindedSiemens Enterprise Communicationswww.siemens-enterprise.comDocumentationOpenScape VoiceOpenStage15 SIPUser GuideV1 R3

Pagina 2 - Important information

10Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 3 - Location of the telephone

Step by stepEnhanced phone functions100System-based conference This type of conference is also referred to as a large con-ference. It can include up t

Pagina 4 - Contents

Enhanced phone functions101Step by stepSelect and confirm the option shown in the consultation call’s context menu. The party is added to the confer-e

Pagina 5

Step by stepEnhanced phone functions102Call listsFor a detailed description of the different call lists, see ! page 28.Dial entryO Press the key shown

Pagina 6

Making calls with multiple lines103Step by stepMaking calls with multiple linesYou can use your OpenStage 20 E as a multi-line phone. If you have any

Pagina 7

Step by stepMaking calls with multiple lines104Using the line keysT Press the flashing line key. Speakerphone mode.orConfirm. Speakerphone mode.Making

Pagina 8

Making calls with multiple lines105Step by stepDialing the last dialed numberRegardless of the line used, the last number dialed on your telephone is

Pagina 9

Step by stepMaking calls with multiple lines106During callsMaking and receiving calls on a single lineIf you only use one line on your multi-line tele

Pagina 10

Making calls with multiple lines107Step by step[Conduct call on line 2.\ End call on line 2.T Press line key for line 1.[ Retrieve call on line 1.Putt

Pagina 11 - General information

Step by stepMaking calls with multiple lines108Lines with hot or warm line functionYour service personnel can configure a hot or warm line for the pri

Pagina 12 - Telephone type

Making calls with multiple lines109Step by stepjEnter and confirm the destination.Select and confirm the option shown.Busy overrideA station of a line

Pagina 13

General information11General informationAbout this manualThis document contains general descriptions of the technical options, which may not always be

Pagina 14

Step by stepMaking calls with multiple lines110Direct station selection keysApart from line keys, service personnel can also config-ure direct station

Pagina 15

Making calls with multiple lines111Step by stepCall pickupYou can pick up calls for another DSS station. If a call is waiting on their line, the LED f

Pagina 16

Step by stepMaking calls with multiple lines112Deflecting a call to a DSS station Prerequisite: The deflect function must be approved for DSS keys. Fo

Pagina 17 - OpenStage Key Module 15

Making calls with multiple lines113Making calls in an executive-secretary teamAn executive-secretary team is configured by the relevant service person

Pagina 18 - Navigation keys

Step by stepMaking calls with multiple lines114Accepting a callIncoming calls for the executives should be forwarded immediately to the assigned secre

Pagina 19 - Programmable function keys

Making calls with multiple lines115Step by stepForward to Secretary 2An incoming call for "Executive 1" rings at the assigned "Secretar

Pagina 20

Step by stepMaking calls with multiple lines116Connecting without consultationS Press the DSS "Executive 1" key. "Executive 1" doe

Pagina 21

Making calls with multiple lines117Step by stepSettings for MultiLine (keyset)The details for each keyset line contain supplementary information for t

Pagina 22 - [2] Switch to digit input

Step by stepMaking calls with multiple lines118Line previewActivating via the line keysPrerequisite: You are already on a call on one line and a furth

Pagina 23

Making calls with multiple lines119Step by stepRollover for a lineYour service personnel can determine how rollover calls are to be signaled.T Only th

Pagina 24 - Idle mode

General information12Call recording. Switch on recorder (standby mode)~ Switch off recorder/ Start recording@ Stop recordingServiceIf you experience p

Pagina 25

Step by stepPrivacy/security120Privacy/securityDeactivating the ringerYou can deactivate your ring tone if you do not want to be disturbed by your pho

Pagina 26 - Context-dependent displays

Privacy/security121Step by stepDo not disturbIf "Do not disturb" is activated, your telephone will not ring. The caller hears the busy signa

Pagina 27

Step by stepPrivacy/security122Allowing "Do not disturb"zYou can also configure this setting via the Web interface ! page 178.N Press the ke

Pagina 28 - Messages

Privacy/security123Step by stepSecurityUser passwordYour User password protects your individual configura-tions, including your language settings. You

Pagina 29 - Program/Service menu

Step by stepPrivacy/security124N Press the key shown.Select and confirm the option shown.if nec.j Enter and confirm the user password.Select and confi

Pagina 30 - Administration

Privacy/security125Step by stepDeactivating the user passwordYou can deactivate the phone’s password prompt if a password has already been configured.

Pagina 31

Step by stepPrivacy/security126Phone lockingYou can lock your phone to protect it against unautho-rized access. In this way, no one can make calls or

Pagina 32 - Basic functions

Privacy/security127Step by stepUnlocking the phoneThe following is displayed: Phone locked.There are two options available for unlocking the phone:• U

Pagina 33 - (speakerphone mode)

Step by stepMobility128MobilityPrerequisite: Your phone is configured to support mo-bility by service personnel. A DLS server is available in the LAN

Pagina 34 - Directed pickup

Mobility129Step by stepLogging on and off at the same phoneLogging on to the phonePrerequisite: No other mobility user is logged on.Logon via a keyIf

Pagina 35 - Picking up the held call

General information13Single-line telephone/multi-line telephoneYour OpenStage 15 is a "multi-line telephone". This means that multiple lines

Pagina 36

Step by stepMobility130Logging off from the phonePrerequisite: You are logged on as a mobility user.Logoff via keyIf a program key is configured for M

Pagina 37 - Open listening

Mobility131Step by stepLogging on at different telephonesAn attempted login is rejected if the user is already logged on to another phone and "Lo

Pagina 38 - Ending a call

Step by stepMobility132Logging on with forced, delayed logoff at a remote- phoneIf the remote phone is busy and your service personnel enabled "F

Pagina 39 - Group call

OpenScape Voice functions133Step by stepOpenScape Voice functionsThe OpenScape Voice supports a number of functions that you can activate and deactiva

Pagina 40

Step by stepOpenScape Voice functions134Making anonymous callsYour service personnel decides whether or not your call-er ID (name and phone number) is

Pagina 41

OpenScape Voice functions135Step by stepTemporarily activating anonymous calling for the next callIf your service personnel activated caller ID transm

Pagina 42 - Listening to voicemail

Step by stepOpenScape Voice functions136Creating a list for selective callsFor call acceptanceYou can create a list of the phone numbers from which yo

Pagina 43 - Call control

OpenScape Voice functions137Step by stepFor call rejectionAs for selective call acceptance, you can create a selec-tion list with the phone numbers of

Pagina 44

Step by stepOpenScape Voice functions138Anonymous callsRejectingYou can reject all calls from parties that activated a data protection feature (for ex

Pagina 45

OpenScape Voice functions139Step by stepUsing abbreviated dialingAbbreviated dialing gives you access to a central list of frequently dialed phone num

Pagina 46 - On-hook dialing

Getting to know your OpenStage phone14Getting to know your OpenStage phoneThe following sections describe the most frequently used operating ele-ments

Pagina 47 - Immediate dialing

Step by stepOpenScape Voice functions140Hunt group functionsTo ensure optimum handling of specific calls, your tele-phone can be assigned to a pickup

Pagina 48

OpenScape Voice functions141Step by stepMarking the last line in the hunt group chainSets the "stop hunt" line in the hunt group chain. The

Pagina 49

Step by stepOpenScape Voice functions142ReachabilityYou can make either serial calls or simultaneous calls on several sites. The features for this are

Pagina 50 - Consulting a second party

OpenScape Voice functions143Step by stepThe caller is informed that the call is being routed to an-other station. The connection is established with t

Pagina 51 - Ending a consultation call

Step by stepOpenScape Voice functions144Activating/deactivating parallel call via codeYou can activate/deactivate the parallel call without hav-ing to

Pagina 52

OpenScape Voice functions145Step by stepParking a callIf you have answered a call for a colleague and cannot forward it to him, you can park the call.

Pagina 53 - Connecting parties

Step by stepOpenScape Voice functions146Silent MonitoringIf this function has been configured by service person-nel and enabled for the destination ph

Pagina 54 - Call forwarding

OpenScape Voice functions147Step by stepMuted silent monitoringStation A and B are on a call. You want to monitor a call but so that neither station n

Pagina 55

OpenScape Voice functions148Code table for OpenScape Voice functionsAsk your service personnel to enter the latest codes in the following table. Print

Pagina 56 - " All calls? l

Individual phone configuration149Step by stepIndividual phone configuration DisplaySetting contrastThe display has multiple contrast levels that you c

Pagina 57 - " All calls: 3339 l

Getting to know your OpenStage phone15Ports on the underside of the phoneProperties of your OpenStage 15Display type LCD display, 24 x 2 charactersFu

Pagina 58

Step by stepIndividual phone configuration150Date and timeThis function allows you to select one of three different display modes for the date and man

Pagina 59

Individual phone configuration151Step by stepSetting daylight saving timePrerequisite: Auto DST is deactivated ! page 152.zYou can also configure this

Pagina 60 - " No reply: 3335 f

Step by stepIndividual phone configuration152Automatic daylight saving timeThe Auto DST setting is provided for information pur-poses and can only be

Pagina 61 - Call forwarding chain

Individual phone configuration153Step by stepDate display formatzYou can also configure this setting via the Web interface ! page 178.N Press the key

Pagina 62 - Callback

Step by stepIndividual phone configuration154AudioVolumesUse this selection to set the following volumes:• Loudspeaker• Ringer•Handset •Handsfree• Rol

Pagina 63 - Responding to a callback

Individual phone configuration155Step by stepSettingsRoom characterTo ensure that the other party can hear you properly in speakerphone mode, you can

Pagina 64 - Allow callback

Step by stepIndividual phone configuration156Select and confirm the option shown.Confirm. Required ringtone file[1Select ] or "pattern." You

Pagina 65 - Calling back missed calls

Individual phone configuration157Step by stepSelect and confirm the option shown.Select and confirm the option shown. Select the required Ringer tone

Pagina 66 - Programmable keys

Step by stepIndividual phone configuration158Tone and indication with an unsecured voice connection Use this option to activate an alerting tone that

Pagina 67 - Programming a key

Individual phone configuration159Step by stepKey clickYou can configure whether a key click should be audible when a key is pressed. You can also deci

Pagina 68 - Repertory dial

Getting to know your OpenStage phone16Using network ports more efficiently OpenStage 15 has a built-in 10/100 Mbps Ethernet switch. This means that yo

Pagina 69

Step by stepIndividual phone configuration160Setting the language and countrySelecting a languageUse this menu option to select the language for opera

Pagina 70 - Feature toggle

Individual phone configuration161Step by stepYou may choose from the following languages:1. Bahasa Indonesia2. Bahasa Malaysia3. Brasileiro4. Catal‡5.

Pagina 71

Step by stepIndividual phone configuration162Country-specific settingsAdapt your phone settings to suit the relevant country-specific conditions (for

Pagina 72

Individual phone configuration163Step by stepNetwork informationThis overview in the user area of the Service menu pro-vides you with information abou

Pagina 73 - Using programmed keys

Step by stepIndividual phone configuration164Resetting user dataThe following user-specific settings changed via the phone menu or the Web interface c

Pagina 74 - Resetting programmable keys

Call recording165Step by stepCall recordingA central voice recorder is installed in the network for recording calls to which your telephone connects i

Pagina 75 - Enhanced phone functions

Step by stepCall recording166be recorded as long as the recorder is paused. If the telephone reverts to idle status, the AutoStart process is set up a

Pagina 76 - Rejecting a call

Call recording167Step by stepEnhanced functions:1. A conference1 can be set up or cleared down during recording. 2. A consultation can be performed du

Pagina 77 - Configuring call forwarding

Step by stepCall recording168Automatic call recordingThis is the simplest mode. If you have accepted a call or called a subscriber and the subscriber

Pagina 78

Call recording169Step by stepManual call recordingActivating or deactivating call recording when the telephone is in idle mode.Prerequisite: Manual mo

Pagina 79 - Placing a call on hold

Getting to know your OpenStage phone17OpenStage Key Module 15The OpenStage Key Module 15 is a key module attached to the side of the phone that provid

Pagina 80

Step by stepCall recording170Controlling call recordingStarting call recording manually during a call Prerequisite: Manual mode or AutoStart is select

Pagina 81

Call recording171Step by stepConsultation during call recordingPrerequisite: You are conducting a call. Recording has started. The recording button LE

Pagina 82

Step by stepCall recording172Call recording while alternatingPrerequisite: You have an active or held consultation or second call. Recording has start

Pagina 83 - Call waiting (second call)

Call recording173Step by stepSetting up a conference during recordingPrerequisite: You are conducting a consultation call ! page 50 or you have accept

Pagina 84

Step by stepCall recording174Your call is included in a conference during the recording.Prerequisite: You are conducting a call that is being recorded

Pagina 85

Call recording175Step by stepRetrieving a held call:T Press line key A. The line key LED lights up. The call is retrieved. You hear a beep and the rec

Pagina 86

Step by stepCall recording176Diagnostic informationThis information overview in the user area of the service menu provides you with information on the

Pagina 87

Call recording177Step by step17 memory.free: 23131K free18 ip.adress: 192.168.1.20319 subnet.mask: 255.255.255.020 default.route: 192.168.1.221 primar

Pagina 88 - Transferring a call

Web interface178Web interfaceGeneralYou can configure a number of settings for your phone via the Web inter-face. Communication is via a secure HTTPS

Pagina 89

Web interface179User pagesThe Web interface homepage opens once you have entered and confirmed the phone’s IP address:1. Click a menu heading to displ

Pagina 90

Getting to know your OpenStage phone18KeysAudio keysMailbox key and Menu keyNavigation keysThese are used to manage most of your phone’s functions and

Pagina 91 - CTI calls

Web interface180User menuAll settings that you can make via the Web interface’s user menu can also be made via the phone’s user menuUser PagesUser log

Pagina 92

Web interface181– Alerts– Visual alerts V! page 78– Audible alerts V! page 78– Forwarding party ! page 61– Handling– Allow call waiting V! page 86– Al

Pagina 93

Web interface182–Low– Medium– High–Keys– Keypad only– All keysLocality – Country V! page 162– Language V! page 160–Date format V! page 153– Time forma

Pagina 94 - Using autodial delay

Fixing problems183Fixing problemsCaring for your telephone• Never allow the telephone to come into contact with coloring, oily or aggressive agents.•

Pagina 95

Fixing problems184Labeling keysThe following options are available for labeling keys of the OpenStage 15 and/or OpenStage Key Module 15 with the funct

Pagina 96

Local user menu185Local user menu Opening the user menu on the phoneTo open the user menu, press the N key.On the Settings tab, select the User menu o

Pagina 97 - Conference

Local user menu186– Ringer3.wav?– Ringer4.wav?– Ringer5.wav?– Ringer6.wav?– Return?– Ringer melody = 2 ! page 156–1?–2?–3?–4?–5?–6?–7?–8?– Return?– Ri

Pagina 98

Local user menu187– Return?– Busy when dialing = Yes ! page 96–No?– Return?– Transfer on ring = Yes ! page 90–No?– Return?– Immediate dialing = Yes !

Pagina 99

Local user menu188– Destination 4– Destination 5–Save & exit– Exit (no save)–Copy ! page 57– Paste (if copying is active) ! page 57– Return–"

Pagina 100 - System-based conference

Local user menu189– CTI calls?– AutoAnswer = Yes ! page 91–No?– Return?– AutoAnswer beep = Yes ! page 91–No?– Return?– AutoReconnect beep = Yes ! page

Pagina 101 - Step by step

Getting to know your OpenStage phone19Programmable function keysYour OpenStage 15 has eight illuminated keys to which you can assign functions or numb

Pagina 102 - Call lists

Local user menu190– Secure call alert = Yes ! page 158–No?– Return?– Toggle associate =Yes ! page 87–No?– Return?–Save & exit– Exit (no save)–! Ke

Pagina 103 - Incoming calls

Local user menu191– Further functions, see ! page 193– Label = predefined or customized– Settings = function-dependent– Shifted = Unallocated ! page

Pagina 104 - Making calls

Local user menu192– New user password =– Confirm New user password =–Save & exit– Exit (no save)– Phone lock? ! page 126–Save & exit– Exit (no

Pagina 105

Local user menu193Key functionsNormalYou can program the following functions on the Normal of the function keys: • Selected dialing• Repeat dialing• F

Pagina 106 - During calls

Local user menu194ShiftedYou can program the following functions on the Shifted of the function keys: • Selected dialing• Repeat dialing• Alternate• B

Pagina 107 - Putting a line on hold

195IndexIndexNumerics2nd alert ... 43AAccepting callsmulti-line ...

Pagina 108 - N Press the key shown

196IndexDSS keyconsultation ... 110indirect pickup ... 111reject call ...

Pagina 109 - Busy override

197IndexOOpen listening ... 37OpenScape Voice ... 133accepting anonymous cal

Pagina 110 - Direct station selection keys

Copyright © Siemens EnterpriseCommunications GmbH & Co. KGHofmannstr. 5180200 MünchenDeutschlandSiemens Enterprise Communications GmbH & Co. K

Pagina 111 - Call pickup

Important information2Important informationTrademarksFor safety reasons, the telephone should only be sup-plied with power:• using the original power

Pagina 112 - LED display on DSS keys

Getting to know your OpenStage phone20Trunk keys (on multi-line phones only)The programmable keys on multi-line phones function as line keys. Each key

Pagina 113 - Sample scenarios

Getting to know your OpenStage phone21You can see the status of the line from the LED:LED displayLED ExplanationSNot lit The phone is in idle mode.TFl

Pagina 114 - Accepting a call

Getting to know your OpenStage phone22KeypadYou can only use the digits 1 to 9 and 0 as well as the * and # characters when dialing a number. To delet

Pagina 115 - Connecting a call

Getting to know your OpenStage phone23Multi-function keysAlphabetic labeling of dial keys is also useful when entering vanity num-bers (letters associ

Pagina 116 - DSS keys can be used

Getting to know your OpenStage phone24DisplayYour OpenStage 15 comes with a black-and-white LCD display. Adjust the contrast to suit your needs (! pag

Pagina 117

Getting to know your OpenStage phone25Icons in the idle displayIn the first and second line, the time, weekday, and date are displayed in addition to

Pagina 118 - Line preview

Getting to know your OpenStage phone26Context-dependent displaysDepending on the situation at hand, the display on your OpenStage phone displays diffe

Pagina 119 - Rollover for a line

Getting to know your OpenStage phone27Idle display context menuYou receive the following functions (if activated) by pressing navigation keys = or : .

Pagina 120 - Privacy/security

Getting to know your OpenStage phone28RecordsEntries in the call list and messages in your mailbox system (if configured) are known as records.The LED

Pagina 121 - Do not disturb

Getting to know your OpenStage phone29Program/Service menuYou can make local settings here.Press the N key and confirm the User menu. If configured, e

Pagina 122

Important information3Location of the telephone• The telephone should be operated in a controlled environment with an ambient temperature between 5°C

Pagina 123 - Security

Getting to know your OpenStage phone30Interrupting editing in the menuYou can interrupt editing in the menu, for example, to call someone or to answer

Pagina 124

Getting to know your OpenStage phone31Control and monitoring functionA control or monitoring function can be activated on your phone for service purpo

Pagina 125

Step by stepBasic functions32Basic functionsSecure voice transmissionPrerequisite: The secure voice communication option must be activated by your ser

Pagina 126 - Phone locking

Basic functions33Step by stepAnswering a call via the handsetThe phone is ringing. The caller is displayed.^ Lift the handset.if nec. + or - Set the c

Pagina 127

Step by stepBasic functions34Directed pickupYou can pick up a call signaled at an absent coworker’s phone. If a colleague has placed a call on hold on

Pagina 128 - Mobility

Basic functions35Step by stepPicking up the held callPrerequisite: Your colleague has placed a call on hold on their multiline phone ! page 107. You k

Pagina 129 - Logging on to the phone

Step by stepBasic functions36Switching from handset to speaker-phone modePrerequisite: You are conducting a call via the handset and the microphone an

Pagina 130 - Logging off from the phone

Basic functions37Step by stepSwitching from speakerphone mode to the handsetPrerequisite: You are conducting a call in speaker-phone mode.^ Lift the h

Pagina 131

Step by stepBasic functions38Activating/deactivating the micro-phoneTo prevent the other party from listening in while you consult with someone in you

Pagina 132

Basic functions39Step by stepGroup callYour service personnel can incorporate multiple tele-phones in a call pickup group. If your telephone belongs t

Pagina 133 - OpenScape Voice functions

4ContentsImportant information . . . . . . . . . . . . . . . . . . . . . . . . . .2Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 134 - Making anonymous calls

Step by stepBasic functions40Further service personnel settings for group calls:• The group call can be picked up both by lifting the handset and via

Pagina 135

Basic functions41Step by stepPicking up a group callThe pop-up menu opens:Confirm.or^ Lift the handset (only if the appropriate function is set by you

Pagina 136 - For call acceptance

Step by stepBasic functions42Listening to voicemailTo use this function, you need to have a voice mailbox set up on your communication platform for vo

Pagina 137 - For call rejection

Basic functions43Step by stepCall controlTo ensure that you do not miss any important calls, ser-vice personnel can configure a key that blinks when a

Pagina 138 - Anonymous calls

Step by stepBasic functions44Prerequisite: The "Call control" key (2nd alert) is config-ured and call waiting is allowed (! page 86).^ j You

Pagina 139 - Call tracing

Basic functions45Step by stepMaking callsOff-hook dialing^ Lift the handset.j Enter the station number. If nec. Correct input using the navigation key

Pagina 140 - Hunt group functions

Step by stepBasic functions46On-hook dialingThe connection is set up with on-hook dialing via the loudspeaker (speakerphone mode).n Press the key show

Pagina 141

Basic functions47Step by stepImmediate dialingImmediate dialing should only be activated if service personnel has configured and approved a dial plan.

Pagina 142 - Reachability

Step by stepBasic functions48Dialing using the hot or warm line functionYour service personnel can configure a hot or warm line for your phone.If you

Pagina 143 - Parallel call

Basic functions49Step by stepRedialRedialing from the call listO Press the key. The "Records" menu opens.Select and confirm (see also ! page

Pagina 144 - ^ Lift the handset

5Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . .

Pagina 145 - Parking a call

Step by stepBasic functions50Consulting a second partyYou can call a second party while a call is in progress. The connection to the first party is on

Pagina 146 - Silent Monitoring

Basic functions51Step by stepEnding a consultation callYou end the consultationSelect and confirm the option shown.The consultation call is disconnect

Pagina 147 - Muted silent monitoring

Step by stepBasic functions52Putting on hold and retrieving successively or simultaneouslyPutting an active call on hold Prerequisite: You are conduct

Pagina 148

Basic functions53Step by stepConnecting partiesYou can connect the first party with the party you con-sulted, clearing down your connection to both pa

Pagina 149 - Setting contrast

Step by stepBasic functions54Call forwardingYou can forward calls for your phone to another phone. You can also change, activate and deactivate call f

Pagina 150 - Date and time

Basic functions55Step by stepActivate or deactivate immediate forwardingPrerequisite:You have configured the key for "Variable call forwarding&qu

Pagina 151 - Setting daylight saving time

Step by stepBasic functions56Saving destination phone numbers for call forwardingPrerequisite:You have configured the key for "Variable call forw

Pagina 152 - Time display format

Basic functions57Step by stepor Edit favouritesYou can configure up to five destination phone num-bers for call forwarding. These destination phone n

Pagina 153 - Date display format

Step by stepBasic functions58Select and confirm type of destination forwarding (here for instance No reply)Select and confirm the option shown.Both ty

Pagina 154

Basic functions59Step by stepSelect and confirm the option shown.Choose one of the forwarding types offered" All calls: 3339 (deactivated is the

Pagina 155 - Settings

6Programmable keys. . . . . . . . . . . . . . . . . . . . . . . . . . .66List of available functions . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 156

Step by stepBasic functions60Defining the ring duration before call forwarding on no replyYou can define how often the phone should ring before the &q

Pagina 157

Basic functions61Step by stepCall forwarding chainSometimes calls to a station are forwarded to another station which also has call forwarding or DND

Pagina 158

Step by stepBasic functions62CallbackYou can request a callback if the station called is busy or if nobody answers.You receive a callback when the oth

Pagina 159 - Key click

Basic functions63Step by stepResponding to a callbackPrerequisite: A callback was requested. Your phone rings and the station information appears on t

Pagina 160 - Selecting a language

Step by stepBasic functions64Allow callbackzYou can also configure this setting via the Web interface ! page 178.N Press the key shown.Confirm.if nec.

Pagina 161

Basic functions65Step by stepCalling back missed callsCalls received while you are absent are indicated by a message on the idle display (! page 25).

Pagina 162 - Country-specific settings

Step by stepProgrammable keys66Programmable keysThe phone features a range of functions that can, if re-quired, be stored on programmable keys.The pho

Pagina 163 - Network information

Programmable keys67Step by stepProgramming a keyzYou can also configure this setting via the Web interface ! page 178.Beginning programmingDirectly vi

Pagina 164 - Resetting user data

Step by stepProgrammable keys68Beginning programmingSelect and confirm the option shown to program the first level.orSelect and confirm the option sho

Pagina 165 - Call recording

Programmable keys69Step by step~ Make consultation» Make normal call¬ PauseThe menu also offers the following functions:• Move cursor right and left•C

Pagina 166 - Explanations of recording

7Making calls with multiple lines . . . . . . . . . . . . . . 103Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 167 - Recording calls

Step by stepProgrammable keys70Feature toggleOnly available for Hunt group functions (! page 140).S Hold down the key you want to assign a function to

Pagina 168 -

Programmable keys71Step by stepConfiguring a fixed forwarding keyS Hold down the programmable key you want to assign a function to until the programmi

Pagina 169 - Call recording with AutoStart

Step by stepProgrammable keys72Configuring a variable call forwarding keyWith the "Variable call forwarding" key you can • Immediately activ

Pagina 170 -

Programmable keys73Step by stepUsing programmed keysThe use of programmed functions depends on the phone’s status. The relevant display appears once y

Pagina 171 -

Step by stepProgrammable keys74Resetting programmable keysHere you can reset keys you configured back to factory settings (see also ! page 164).N Pres

Pagina 172 -

Enhanced phone functions75Step by stepEnhanced phone functionsIncoming callsDeflecting a callUsing call deflectionPrerequisite: An incoming call is di

Pagina 173

Step by stepEnhanced phone functions76Confirm.Select and confirm the option shown.j Enter and confirm the phone number to which the sta-tion should be

Pagina 174 -

Enhanced phone functions77Step by stepConfiguring call forwardingzYou can also configure this setting via the Web interface ! page 178.N Press the key

Pagina 175

Step by stepEnhanced phone functions78Setting alertsUse the Call forward alerts menu to enable and disable visual and audible alerts for call forwardi

Pagina 176 - Diagnostic information

Enhanced phone functions79Step by stepPlacing a call on holdYou can use this function to place an ongoing call on hold, for instance, to prevent the o

Pagina 177

8Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . .

Pagina 178 - Web interface

Step by stepEnhanced phone functions80Held call wait statusAfter placing a call on hold, you can replace the handset and then decide if the call shoul

Pagina 179 - User pages

Enhanced phone functions81Step by stepSetting the hold reminder timeUse the "Hold reminder" function to set the time after which you want to

Pagina 180 - User menu

Step by stepEnhanced phone functions82Music on holdIf the Music on hold option is active, music is played back when you are placed on hold by another

Pagina 181 - [1]. Information - read only

Enhanced phone functions83Step by stepCall waiting (second call) You can accept a second incoming call in the course of an ongoing call. The caller he

Pagina 182

Step by stepEnhanced phone functions84Select and confirm the option shown.The call with the second party is disconnected and the connection to the fir

Pagina 183 - Fixing problems

Enhanced phone functions85Step by stepDeflecting a second callPrerequisite: You are conducting a call and call waiting is allowed (! page 86).Select a

Pagina 184 - Labeling keys

Step by stepEnhanced phone functions86Allowing call waitingzYou can also configure this setting via the Web interface ! page 178.Prerequisite: The opt

Pagina 185 - Local user menu

Enhanced phone functions87Step by stepToggling associateSet the "Toggle associate" function to Yes if you want to connect to a second or pic

Pagina 186 - ! User Configuration?

Step by stepEnhanced phone functions88Transferring a callYou can transfer your current call to another party with or without consultation.Blind transf

Pagina 187 - " Busy: 12345 ! page 58

Enhanced phone functions89Step by stepIf the party does not answer:You do not have to wait for the second party to answer before you can transfer the

Pagina 188

9Individual phone configuration . . . . . . . . . . . . . . . 149Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 189

Step by stepEnhanced phone functions90Allowing "Transfer on Ring"If this option is allowed, you can activate call transfer by replacing the

Pagina 190 - ! Phone?

Enhanced phone functions91Step by stepCTI callsBeep on auto-answerSpeakerphone mode automatically activates on your phone if you use a CTI application

Pagina 191

Step by stepEnhanced phone functions92Beep on auto-reconnectYou can reconnect a held call both via the CTI applica-tion and via the phone. A beep soun

Pagina 192

Enhanced phone functions93Step by stepMaking callsDialing with the DDS keyYou can program frequently used phone numbers on programmable keys (! page 6

Pagina 193 - Key functions

Step by stepEnhanced phone functions94Using autodial delayA number is automatically dialed after a set delay start-ing from the entry of the number’s

Pagina 194

Enhanced phone functions95Step by stepSettings for autodial delayIf you select Autodial delay, you must either confirm the "Dial" option, pr

Pagina 195

Step by stepEnhanced phone functions96Allowing "Busy When Dialling"If you activate this function, an incoming call received while you are pe

Pagina 196

Enhanced phone functions97Step by stepConferenceLocal conferenceThis type of conference is also referred to as a three-party conference. It involves u

Pagina 197

Step by stepEnhanced phone functions98Ending a local conferenceAllowing call partners to continue a conference af-ter you exitPrerequisite: The "

Pagina 198

Enhanced phone functions99Step by stepAllowing joining in a local conferenceYou can use this option to decide whether or not your call partners are al

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